Shop Mobile More Submit  Join Login
I generally like Apple products. I was a long time hater of all things MAC back when I used Windows and knew nothing else, but since getting my own MAC I've come to really appreciate them. I've even drawn parodies of the MAC vs PC war, which unfortunately had the effect of pissing off people who still think it's a war that actually means anything (Seriously, if you genuinely get angry or worked up over the finer points of the Mac vs PC debate... grow up. That's like fighting the Nintendo vs Sega debate unironically 20 years after the fact).

But while I love my computer and my Apple products... they've been doing a lot of stuff to piss me off lately... Allow me to explain my frustrations.

I generally use my iPhone 4S to watch movies. I like having playlists made up of movies so I can have stuff running in the background when I'm working. I also have a cable that connects my iPhone to my TV, allowing me to play those movies up on the big screen. This is useful at conventions because I can bring a cheap TV, hook up my iPhone with the cable, and broadcast playlists of my artwork and videos to draw the attention of patrons.

However, thanks to a new system update, all the key features I enjoy on my phone have been systematically removed one by one.

First an iTunes update no longer allows movies to play in playlists on my phone. It works fine in my iTunes on my computer, and the playlists still show up on my phone, but they are blank and videos won't play back to back anymore. So now I have to manually select each movie. Not really a problem, just a minor inconvenience, right?

Next, they removed the ability to watch YouTube on my TV through my cable. Movies already stored on my phone work just fine, but the YouTube app itself refuses to display movies on the TV. Again, not really a problem... but kinda annoying.

Now comes the big one. In the most recent update to my phone, I've lost the ability to use my video output cable entirely. According to Apple, it's part of their plan to push their new "lightning" cable port on the iPhone 5. But here's the catch: My iPhone 4S is physically built with the older cable port. You can't upgrade the port, as it's hardware built into the way the device was designed. So I've lost the ability to watch anything on my TV simply because my 4S now has the same OS as an iPhone 5. Even though their hardware is entirely different.

If that wasn't bullshit enough, this new software update refuses to recognize Apple's own cables. On a 4S the video out and charge port are both the same port. Thanks to this update my phone literally can't charge sometimes because the software doesn't recognize that it's even plugged in. Sometimes it will charge, sometimes it won't, it seems to be quite the crap shoot.

This glitch has also had the issue of my phone not realizing that it's not actually outputing anything. If I ever get my phone plugged in and charging, sometimes I can't hear the sound to anything I'm playing because it thinks that the audio is being output to the TV through the charge cable. That means that the only way to listen to anything on my phone now is to have it unplugged... which drains the batteries... which i can't recharge... because of a software update.

That... is really shitty. With one software update I've gone from being able to use my phone to stream video and movies practically anywhere, to barely being able to keep the damn thing charged and functional.

I don't get the logic behind removing a feature that doesn't need to be removed. My old iPhone could play videos in a playlist, so why can't my new one? Why remove something that's not broken? And if you're gonna remove it... why not remove it all across the board? (ie: why does my computer allow me to play videos in a playlist, but not my phone when they both use the same software?) Or at least warn me that this update will remove a key feature that the phone is supposed to be able to DO.

I like Apple, but I am absolutely frustrated at this whole situation. And I know for a fact that it's a software issue not a hardware issue. I can't even back-date my phone to the older OS, because my new iTunes on my computer refuses to do it. I've tried doing it manually, and that just resulted in a hard-reset needing to be done because it didn't work.

All I want to do is to play videos on my iPhone. And Apple has taken that functionality, in all it's manifestations, away from me for seemingly no good reason.

Fuck you, Apple.

I realize that I just spent a long time detailing a specific problem I have with an Apple product, but this is not a Mac vs PC debate and I would greatly appreciate it if anyone who comments here does not fall into arguing that bullshit. Both systems have their pros and cons and neither one is superior. Just because I point out a flaw I've experienced in one does not mean the opposite side "wins" anything. So please... no fighting.
  • Listening to: Yogscast
  • Reading: The Gashlycrumb Tinies
  • Watching: Mythbusters
  • Playing: Minecraft
  • Eating: Jaffa Cakes
  • Drinking: Water
Add a Comment:
TheMaskedAdvisor Featured By Owner Mar 16, 2013
Hi Tom,

I am an Apple Advisor. I can tell you that Apple loves to over complicate things to the point of ruination. I AM sorry that you are having these issues, but the best thing to do is o move over to an android phone.
Androids can do EVERYTHING an iPhone can do with less complication. I suggest you check out the google play store.
DTJB Featured By Owner Feb 28, 2013  Hobbyist Digital Artist
Technology. Making your life easier, one update at a time.
gothic-chocobo Featured By Owner Feb 24, 2013
Jailbreak.... its a shame that apple do things like this, and restrict the iPhone. Oh, well. could be worse.
Twitchy-Kitty-Studio Featured By Owner Feb 23, 2013  Professional Digital Artist

Seriously, this is atrocious. I'm not confident that Apple will remain awesome with Steve gone. :(
The-Back-of-Beyond Featured By Owner Feb 28, 2013  Student Photographer
I'm agree with you, Apple will not be the same. It's so sad that Steve is gone =(
PaintedCricket Featured By Owner Feb 23, 2013  Hobbyist Digital Artist
If it ain't broke, break it.

zo-za Featured By Owner Feb 23, 2013
I do agree with the rage towards apple on their updating of OSes (i have no idea what the plural of that would be).
Up until recently I had a second generation IPod, and I was happy with it. But eventually it stopped getting the OS updates, and therefore I couldn't download or update a load of apps. I eventually gave in and bought a more recent one but it annoys me no end that the decision never felt like mine to make, it felt like Apple was forcing me to update to continue enjoying my IPod.
Lola-Ferricks Featured By Owner Feb 22, 2013  Hobbyist General Artist
Haha, love the ending: "Fuck you, Apple". :lol:
I hope you can work it out, anyway. :hmm: Write their arses off. :stare:
Dappleswirl Featured By Owner Feb 22, 2013  Hobbyist General Artist
Is there a way to reverse an update? If it is possible, someone speak up now!
Baxterbender Featured By Owner Feb 22, 2013
yeah, you can downgrade, but its kinda random. sometimes it works, sometimes it doesnt.
minecraftbob Featured By Owner Feb 22, 2013
lol. apple is trollin u!!!!!!!!!!!!!!trololololol!!!!!!!!!!!!!!!
Nocturnal-Dayz Featured By Owner Feb 21, 2013
:O_o: Holy crap... and I thought that my HP programs freezing on my Mac for no reason was bad...that's just outright terrible and is like a slap in the face of older, faithful customers. I'd definitely take this issue to at least an Apple store, and if possible Apple themselves, as unlikely as that is to happen. Apple has lost some kudos with me on this one. :no:
Thederpyhobbes29 Featured By Owner Feb 21, 2013  Hobbyist General Artist
Good job you've b!tch fited about something everyone can move on with.
Good job. instead of IMPROVING YOUR ARTWORK (frigging eyebrows) you complain over constructive criticism then block them, then you complain other Apple. GOD
TomPreston Featured By Owner Feb 21, 2013  Hobbyist Digital Artist
Before you throw that regurgitated garbage at me, maybe you should get up to date on things. For example, your criticism about eyebrows tells me you don't like the floating eyebrows I used to draw in the SYAC cartoons... 2 years ago.

I haven't drawn floating eyebrows in ages because I listened to the feedback and accepted the criticism that it wasn't working. So if you're gonna complain about me not accepting feedback it would be extraordinarily beneficial if you used a more current example instead of outdated nonsense like that. Cuz right now you're not helping, you're being a dick.
Thederpyhobbes29 Featured By Owner Feb 22, 2013  Hobbyist General Artist
focusing on eyebrows instead of actually listening to my complaint about how you whined about something people can just roll with, and move on.
Ioialoha Featured By Owner Feb 22, 2013
That akward moment when someone throws a bitchfit over nothing...
Thederpyhobbes29 Featured By Owner Feb 23, 2013  Hobbyist General Artist
EX-ACTL :iconeplz:
Ioialoha Featured By Owner Feb 23, 2013
I was talking about you >.>; I agree with his rant above, apple's just screwing themselves trying to force people to upgrade like that.
Thederpyhobbes29 Featured By Owner Feb 24, 2013  Hobbyist General Artist
plus, its not like hes a good person. how should he know how all this :iconshitplz: works?
Ioialoha Featured By Owner Feb 24, 2013
Yeah. It's their business decicion to make. They wanted to make more money, so they made the current hardware (3G/GS, 4G/S) incompatable. And this is his journal, where he can rant if he wants to. And what does any of this have to do with whether or not he's a good person? Is there a particular reason you obviously don't like him, yet follow his journal to post unpleasant messages?
(1 Reply)
Lazzle-bee Featured By Owner Feb 21, 2013
I have an iPhone, but 2 weeks ago I switched to Android. I'm glad I did if Apple is going to pull shit like this.
Imortica Featured By Owner Feb 21, 2013
I work at AT&T and we've been getting a ton of people coming in for the same issues. Apple almost always forces you to buy their latest phone because their system updates always make the older generation iphones obsolete.
Of course I'm the one who gets yelled at because apparently I personally am in charge of updating Apple software.

Sorry people.
ThalonsLover Featured By Owner Feb 21, 2013  Hobbyist General Artist
Yeesh, that sucks. I would be very upset if they did that with my phone for something I use all the time. I feel for you. And you are right, it makes no sense why the computer should do it but not the phone with the same exact update. Apple really screwed that up. Maybe it wasn't supposed to work that way? I don't know, but I would call customer service or something and let them know you are very dissatisfied with it. I don't know how much good it would do, but that's something I would do.
Vena-Durhaeva Featured By Owner Feb 21, 2013  Student Traditional Artist
You might be able to revert the phone to an older version of its software, if you have any backups anywhere. There are instructions online, I do believe. It IS a little absurd, though, I will agree there...
Alenonimo Featured By Owner Feb 21, 2013  Hobbyist Digital Artist
Consider buying a Google Nexus next. Android phones are way more open and even if someone take something out you can put back in. Nexus are better because they don't come with the crap from the other companies: it's a more pure Android.

I have an iPhone 4 and an iPad 2. The touchscreen is gourgeous but the Apple software is crap. It's solid, works well for people who barely use the damn thing, but if you need to fiddle a little more with it, you're fucked.

I'm specially peeved with the fact the iPhone has no call block that my 50$ Android had. You need to jailbreak the damn thing and buy an 30$ app to have it on an iPhone.
Hissdragon Featured By Owner Feb 21, 2013  Hobbyist General Artist
If it ain't broke, fix it 'til it is, huh?
What a bummer. S'why I don't generally spend money on the "newest and shiniest" whatevers. My phone's an old Samsung Juke, from back when MP3s on phones was the hot new thing. No internets, no movies, no games, no touch-screen, and no full keyboard. But it does all that I need it to do (call, text, play music, take/hold a charge), and that's good enough for me.
Taliesiin Featured By Owner Feb 21, 2013  Hobbyist General Artist
I don't want an iPhone partially because Apple refuses to use the standardized mini USB as a charging cable. And I just like the windows phone OS a lot
SonicWolvelina99 Featured By Owner Feb 21, 2013  Hobbyist General Artist
You know, you can always downgrade your software. You just need to uninstall the software and install an older version of it. If it's iOS, you have to downgrade step by step not like from iOS 6 to 4.1. You can do that by downloading the software backups. Your only problem is that you need to search for it.

The most recent problem I have with Apple is that on an iTunes update, when I want to sync some songs onto it, it will freeze at the second song it syncs. Alot of people have been experiencing the same problem when I got it so I just downgraded it and started from the last backup point on that version and updated my stuff.

Apple was pretty much doomed when Jobs died, the guy who knew what to do out of everybody in the firm. I'm not blaiming Jobs here, he was a great Entrepeneur and a charismatic Leader with an innovative vision. If it wasn't for him, then you wouldn't have Microsoft and other new firms entering the competition and this is coming from a person who prefers to work with Windows.

I'm saying that if Apple wants to save themselves, they need to get their shit together and actually work for their money.
magicswordz Featured By Owner Feb 21, 2013  Student Digital Artist
The quality of Apple Products in general has dropped considerably in the past 3 years. More specifically the last year. Other companies have been producing better content and they really need to stop suing people and invest more money into producing decent software again.
Baxterbender Featured By Owner Feb 22, 2013
PSST. its cuz steve is dead. he was the only one holding the damn company together.
animething7 Featured By Owner Feb 21, 2013  Student Traditional Artist
kinda makes you wanna slap the Apple people eh?
Guardian-Wings Featured By Owner Feb 21, 2013  Hobbyist General Artist
One of the things that really bugs me with Apple is that you can only use Apple products with Apple products. It's quite a closed platform.

My gripe with them is the iTunes... The format downloaded is only compatible with apple products/software. Everywhere else is MP3 which is universally accepted across all platforms. They'll claim piracy protection, but I wonder if that can really hold against those using MP3 format downloads.
Badluk Featured By Owner Feb 21, 2013
I suppose times may have changed since then, but when I had an iTouch, I had no problems plugging it in my Windows. :shrug:
Guardian-Wings Featured By Owner Feb 22, 2013  Hobbyist General Artist
Aye, you can still do that. But compared to Windows, it feels relatively closed peice of software.

I mentioned in my previous post about iTunes (from what I gather) only downloads in ACC format which can only be used by Apple software/products. Although iTunes can play MP3s, if you buy something on iTunes you need an Apple product or software to play it. For the most part, some of their products are top notch, but that sort of hoop jumping puts me off buying their products.
Badluk Featured By Owner Feb 22, 2013
That explains stuff. I've never really spent much time on iTunes... ^^;
LadySeraph Featured By Owner Feb 21, 2013
I know how you feel, Tom. In all honesty, it's such a claw to rip money out of our pockets it's NOT funny.

I really know how you feel, as this latest update really kicked me in the shins too. I've been looking at jail breaking my phone and will do when I have the time.

I'm pretty much giving the finger to Apple after my iPhone dies, there's plenty of other smart phones, tablets and software out there.
scorp29 Featured By Owner Feb 21, 2013  Hobbyist Digital Artist
Marketting ?

Make old systems obsoletes like that you are forced to buy the lastest product if you want again something functionnable =D

Well jsut to cheer yha up, here a silly apple animation [link] x)
Awsomeking14000 Featured By Owner Feb 21, 2013
I think that their goal is to cut out all of the old products, through updates, so that you have to spend more money to buy a working product. If I am wrong, I apologize, but that seems to be the only logical reason.
LadySeraph Featured By Owner Feb 21, 2013
Nah, you hit the nail on the head.
Zanten94 Featured By Owner Feb 21, 2013  Student Digital Artist
And this is why people are starting to jailbreak there iphone. I use to own a Ipad but I giving to my father for a laptop because of problems I have with it.

The pro is that it a very nice design of a Ipad very small light and awesome to carry around, Iphone too almost like a Samsung phone that is but anyway, nice to draw on it as well, watching movies and looking at picture is also great.

The Con is that the download can only be done in certain country if you want angry birds then you have to get it on the America Itune account, for us we cant get that games because it not available in our country, that how mess up it is. Sometime paying for items is OK but not that it is on credit because sometime if something goes wrong with the transaction and they didn't get the application it can be very complex to reverse.

My view on it is that it nice to have to watch movies and browse the net if I want to, But They need to make application more available to others as well.
La-Bomba-Frita Featured By Owner Feb 21, 2013  Hobbyist General Artist
Silly me, I thought this journal would be you ranting about fruit. At first I thought "What's so bad about apples?".
KittyCatHat Featured By Owner Feb 21, 2013
This just proves my point. Apple is a shitty firm that has good products.... witch they *sigh* ruin by being idiots.
DragoonPL1 Featured By Owner Feb 21, 2013
Well, you can either buy a new iPhone or jailbreak your current device. Cydia offers everyone more features people want than Apple delivers.
Maymer Featured By Owner Feb 21, 2013
Oh thank god - I thought I'd damaged my phone/cable and that's why it wasn't consistently charging when plugged into my laptop!
Also, installing the update threw my phone into recovery mode meaning I had to restore it to factory default. Now, my phone synchs with my laptop everytime it's plugged in, so it synched before I updated the software upgrade. DID IT LET ME USE ANY OF MY MOST RECENT BACKUPS. NO IT DID NOT.
MidNightMagnificent Featured By Owner Feb 21, 2013  Hobbyist Digital Artist
You really should take it down to the Apple store and get them to downgrade the OS for you. Seems reasonable, as long as you explain why you need it.

Or... There's probably a jailbreak tweak to fix the issue?
pyradragon Featured By Owner Feb 21, 2013
That sucks. Sounds almost like they are ruining their own product.
shareyourworldwide Featured By Owner Feb 21, 2013
I see a shoddy business practice comming up: "Hey guys, we want to sell our new product, but it isn't really all that different from our old product. How can we make costumers buy it?" Thinking sounds go through the room as one excecutive rushes up, having a bright light bulb above his head "I know!" He declares with glee. "We just make the features of our old product useless, that way the costumers are forced to buy the new product if they want to continue using their features" <-- Not Apple exclusive, I could see this happen with other companies too. But maybe the hacking scene has a solution that won't make you buy the newest product.
Might be cynical, but that's how I view business nowadays. Customers == Cash Cows. Everyone likes the $.
Pixx-007 Featured By Owner Feb 20, 2013  Hobbyist Digital Artist
Get a Samsung Galaxy S3, it can do absolutely everything that iPhone USED to be able to do, and it can do it better and faster without being a frail over-priced piece of crap.
yt1DER Featured By Owner Feb 20, 2013  Student General Artist
"I don't get the logic behind removing a feature that doesn't need to be removed."

You really don't? It should be blatantly obvious they want you to get rid of that outdated piece of trash and buy their new product. And they know you will anyway, because Apple products are "cool," and they've pretty much bulldozed their competition.
CrownedFox Featured By Owner Feb 20, 2013  Hobbyist Photographer
Add a Comment:

:icontompreston: More from TomPreston


Submitted on
February 20, 2013


20 (who?)